We are dedicated to delivering quality car rental services with expertise. Enjoy a five-star experience and reasonable prices for the best rental service.
Calculation of rental rates is 24 hours based. Additional hours will be calculated upon booking of the daily rate RM10-60 per hour up to a maximum of 5 hours, 6 hour above consider full day. Rates quoted are subject to change without prior notice upon booking.
There is no rebate or refund rental fee for early return.
Insurance & Excess
All vehicles come with full insurance coverage under a standard motor vehicle policy. However, hirers are responsible for excess charges, which vary based on vehicle groups:
Reduce Excess with Excess Protection: Hirers have the option to waive the excess by purchasing Excess Protection at an additional cost.
You can purchase Excess Protection for:
*Please note that insurance and excess protection do not cover damages or losses due to:
Collision Coverage: Accidents or damages are only covered for collisions between two moving objects. Damages while the vehicle is stationary will be the full responsibility of the hirer and will incur excess charges.
Third-Party Involvement: In the event of damages involving third parties, hirers are required to obtain information from the third-party driver, including:
If claims cannot be made against third-party insurance, all damages will be the hirer’s responsibility and will incur excess charges.
Underbody and Overhead Damages: Hirers are reminded that damages to the underbody and overhead are their own risks at all times.
Road Restrictions
All insurance and excess protection are invalid if the vehicle is driven on uncovered and unpaved roads.
Reporting Incidents
Hirers are required to contact our representative immediately to inform us of any accidents or car theft incidents. Police reports must be made within 24 hours after the accident or since discovering the theft or loss, and must be obtained in writing.
The hirer are responsible for all parking fees or Traffic/JPJ/DBKK fines/compound incurred during the rental period.
Car Rental rate display on our catalog not including fuel (self fill up) and raturn with same lavel when take a car. Not all car come with full tank.
If the hirer accidentally fills the vehicle with the wrong fuel. The hirer is responsible for an amount equivalent to the excess clause not exceeding the table below (one-time payment):
Group CC Amount (RM)
A Below 1000cc RM 2000
B 1001 – 1300cc RM 2500
C 1301 – 1500cc RM 2800
D 1501 – 2000cc RM 3500
E 2001cc and above RM 5,000
Pets are not allowed in the vehicle at any time.
High roof vehicles are not allowed to park in building such as shopping malls, hotels, condos, apartments and etcetera.
If found high roof damaged, you will be charged RM3,000 (1 time payment).
The driving area is within Kuching Sarawak town. Driving over the Kuching Sarawak area will be charged respectively as below area lists and subject to company permission.
Location Fee Charges (one-time payment) :
Unlimited Kilometer (no extra fee charges) :
Kuching town , Kota Samarahan, Bau, Lundu,Sematan, Serian (until serian town only)*
Free delivery and drop-off services are provided at Kuching Airport / Kuching Sentral (bus station). However, there will be charges for pick-up or drop-off at other locations, with rates ranging from RM15 to RM50 per way. Delivery fees may vary based on location and real-time traffic conditions.
Additional charge for midnight delivery – RM50/deliver (10pm – 8am)
We reserve the right to amend or cancel bookings. We assume no responsibility for rejecting your car booking due to unforeseen circumstances.
If you decide to cancel your reservation, your booking fee will be forfeited.
Click below this link https://kuchingcarsrental.com/return-refund-policy/
Welcome to the online store of WAGONS CAR RENTAL SERVICES. The following terms and conditions apply to all visitors and users of our website, https://kuchingcarsrental.com/. By accessing and using this website, you agree to be bound by these terms and conditions.
General
The content of these terms and conditions is subject to change, modification, or removal at any time. Please be aware that https://kuchingcarsrental.com/ reserves the right to modify the content of these terms and conditions without prior notice. Violation of these rules and regulations will result in immediate action taken by https://kuchingcarsrental.com/ against the offender(s).
Site Contents & Copyrights
Unless otherwise specified, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that constitute the contents of this website, are protected by copyrights, trademarks, trade dress, and/or other intellectual property rights owned, controlled, or licensed by WAGONS CAR RENTAL SERVICES.
Comments and Feedback
All comments and feedback submitted to WAGONS CAR RENTAL SERVICES will be sent to wscarrental.official@gmail.com.
Users must agree that any comments submitted to https://kuchingcarsrental.com/ will not infringe upon the rights of third parties, including copyrights, trademarks, privacy, or any other personal or proprietary rights. Moreover, users must agree not to submit unlawful, abusive, or obscene content to the site. Users are solely responsible for the content of their comments.
Product Information
Please note that we cannot guarantee that the actual products will match exactly what is shown on your monitor, as it may vary depending on your monitor’s settings.
Indemnification
Users agree to defend, indemnify, and hold https://kuchingcarsrental.com/ harmless from any and all claims, damages, costs, and expenses, including attorney’s fees, arising from or related to their use of the site.
Links to Other Sites
Any access to third-party websites through links on https://kuchingcarsrental.com/ is at the user’s discretion. https://kuchingcarsrental.com/ is not responsible or liable for any damage or loss related to content or products from third-party websites.
Inaccurate Information
Occasionally, there may be typographical errors, inaccuracies, or omissions on https://kuchingcarsrental.com/, which may pertain to product descriptions, pricing, availability, and article contents. We reserve the right to correct errors, inaccuracies, and to make changes or edits to information without prior notice to customers. If you are not satisfied with your purchased product(s), please return them to us with the invoice.
CAR RENTAL USAGE TIME
Car rental usage time is less than 24 hours still be charged for the full day rate and additional rent at daily rate. Your total rental rate is calculated based on the information provided at time of reservation. Once confirmation and detail provided, NO CANCELLATION after booking, Booking Fee 15% from total rental will be forfeited.
Termination
This agreement remains in effect unless terminated by the customer or https://kuchingcarsrental.com/. The customer may terminate this agreement at any time. However, https://kuchingcarsrental.com/ reserves the right to terminate the agreement with the customer without prior notice and deny access to any customer who fails to comply with the aforementioned terms and conditions.
Payments
All goods purchased require a one-time payment. Payments can be made through various available methods, such as Visa, MasterCard, or online payment options.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. Failure to obtain the necessary authorization may result in delays or non-delivery of your order.
User Guidelines
Document Required: To rent a car, you must provide valid identification, including NRIC/Passport and Driving License, as well as a flight itinerary if applicable. Age restrictions apply (20-65 years). You must present the same original documents during the vehicle pickup.
Car Rental Usage Time: Rentals under 24 hours will be charged at the full day rate with additional daily charges. Cancellations are not permitted after booking confirmation.
Driving Restrictions: Vehicle use is restricted within Kuching town (excluding Puncak Borneo Highland), Kota Samarahan, and Serian (up to Serian Town). Unauthorized usage outside these areas will incur a penalty of RM500 unless prior permission is obtained. Driving outside Malaysia, e.g., Indonesia, is strictly prohibited, and a non-negotiable charge of RM500 will apply if such permission is not obtained.
Damage/Accident: Users must refrain from drug or alcohol consumption, obey traffic laws, avoid smoking, speeding, parking in restricted areas, spilling, and ensure responsible eating and drinking inside the vehicle. Pets are not allowed. The hirer is responsible for all parking fees, traffic fines, or penalties incurred during the rental period.
Copyright and Intellectual Property
All content on our website and associated materials, including but not limited to logos, images, and text, are protected by copyright and intellectual property laws. Unauthorized use is prohibited.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Malaysia.
Limitation of Liability
Wagons Car Rental Services shall not be liable for any indirect, consequential, or incidental damages arising out of or in connection with the use of our services or vehicles.
Additional Charges
Additional charge for midnight delivery – RM50/deliver (10pm – 8am)
For a detailed understanding of your rights and responsibilities, please read the complete Vehicle Use Agreement before proceeding. If you have any questions or require clarification, please do not hesitate to contact us.
Thank you for choosing Wagons Car Rental Services, and we appreciate your continued patronage.
We are dedicated to delivering quality car rental services with expertise. Enjoy a five-star experience and reasonable prices for the best rental service.
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